To: Philippine Long Distance Telephone Company (PLDT)
As someone already mentioned, profit is the main fuel of companies, actually that is why their people ventured into entrepreneurship at the first place. It is sad that there exist companies (on this petition’s case, a fairly large on in our country) with an absurd balance between customer satisfaction and their big fat income statement.
I am a subscribed PLDT myDSL customer, I am not happy at all.
A lot are, they go through many pains with this company, one of which is that you’ll almost never get to talk to their technical support people who on the other hand, will disappoint you since they don’t help at all. I think I speak for everyone who’s working late at night for a critical research they have to submit tomorrow, but due to the bad jumping castle administering of this company’s broadband service, it won’t happen.
PLDT myDSL or Vibe, everyone has complaints that back up against each other, this is just too horrible.
PEOPLE NEED TO STAND UP, bad enough that there are ridiculously long BBS threads among most Filipino “tech talk” sites about the said services.
This protest aims at combining all those into one direct complaint against the company.
Sincerely,
The Undersigned